Karen (the Manager?) could not have been more accommodating. Even though the booking was in my name, she arranged for another person in the travel party to check in first as she was arriving before me. Karen was full of information about the area and things to do. If she didn't know, she'd find out and give us the answer later in the day. She was professional, but friendly and personable. The staff were all lovely and kept our room spotlessly clean. The room was comfortable, the beds were just right, even the pillows (I have a love / hate relationship with pillows in hotels / motels) were not too soft and not too high! We had all the amenities we needed in the room and a customer laundry at the motel if required. Royal Palms Motel was located within walking distance of a lot of points of interest as well as the Park Beach Plaza and various cafes, clubs etc. Based on my experience staying at Royal Palms, I definitely recommend it!
Jodie
Maret 2025
The staff were lovely and quite accommodating in our late check in. The room was clean and tidy. Beds were comfortable-ish. The bathroom was a little dated and could use a refurb but everything was clean and functional.
Sandy-lee
November 2024
The location was perfect, only a short distance to the beach and close to shops and restaurants. The facilities were adequate and the price, although a bit on the expensive side was what you would expect from holiday season rates, and comparable to other places in the area for that time period. In general, our stay was fantastic, the personal customer service was amazing, from providing us with wine glasses to offering us a coffee plunger on request, nothing was too much trouble. I would definitely not hesitate to stay here again.
Maxine
Desember 2024
The room was lovely and clean with plenty of space to move around and having a microwave in the room was very handy! The bathroom facilities were spotless which is a must when staying away from home in paid accommodation. Customer service was excellent and cannot be faulted! Very friendly and helpful and nothing was too much trouble if we needed something or asked for knowledge about Coffs. We are planning on returning again in the very near future! And definitely recommend others to book your stay at the Royal Palms Motor Inn!
Paul
Agustus 2024
Dan went above and beyond looking after us, motel is extremely clean, the bed was absolutely heaven, shower was perfect. Dan was very helpful in all aspects. It is an older building but the comfort is 5 star. The motel grounds are very clean. Set in a very good location and a short walk to a major shopping centre. We had a very relaxing stay and is our one and only motel to stay in when we are in Coffs Harbour. The shower had the perfect pressure and the toiletries smelt lovely
Tracey
Oktober 2024
We were overwhelmed by the kindness of the managers of the hotel. Due to a sad family situation. we had to cancel the second night of our accommodation and were refunded the one night’s accommodation fee. Thank you. The room and bathroom were spotlessly clean and the beds very comfortable. We would highly recommend this hotel. Elizabeth and Robert
Elizabeth
November 2024
Our host, Dan, was welcoming and beyond helpful. Our room was clean and comfortable with all that we needed,
Sue
Oktober 2024
The room and facilities were clean. The location was convenient to both the shopping centre and eating establishments. The beds were very comfortable. The staff are cordial and helpful. Access to the highway took very little effort.
Ken
September 2024
Great staff, they couldn't have been more helpful! Ground floor room had everything we needed, everything functioned well. Very clean also. Well priced compared to other motels in the area. Location good.
Ian
Oktober 2024
The host at the reception desk was a superstar. He asked how we were after travelling down and asked if we had eaten dinner. When we said we hadn't, he gave us directions and distances to several different eateries. He was very pleasant and accommodating. He even gave us a couple of free pens! The room itself was very clean and tidy, and the shower jet was nice and strong.
T
September 2023